Return & Refund Policy
Last updated: 7 Days Return Policy
Thank you for shopping with us. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
You have [7] days from the date of delivery to request a return.
To be eligible for a return:
- The item must be unused and in the same condition that you received it
- The item must be in its original packaging
- Proof of purchase (receipt or order confirmation) is required
2. Non-Returnable Items
Certain items cannot be returned, including:
- Perishable goods (e.g., food, flowers)
- Personal care items (e.g., cosmetics, hygiene products)
- Customized or personalized products
- Digital/downloadable products
- Items marked as “Final Sale”
3. Refunds
Once we receive your returned item, we will inspect it and notify you of the status.
If approved:
- Refunds will be processed to your original payment method within [X–Y business days]
- Shipping charges (if any) are non-refundable
4. Exchanges
We only replace items if they are defective, damaged, or incorrect.
If you need an exchange, contact us at [your email/contact].
5. Return Shipping
- Customers are responsible for return shipping costs unless the item was defective or incorrect
- We recommend using a trackable shipping service
6. Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account again
- Contact your card provider—it may take some time before your refund is officially posted
- If you’ve done all of this and still have not received your refund, contact us
7. Contact Us
If you have any questions about our Return & Refund Policy, contact us at:
- Email: menusidd44@gmail-com
- Phone: 7991508139
- Address: 403/20Katra mohd ali khan chowk lucknow